Returns to a Wilsons Leather Outlet Store
If you receive a damaged or defective item, immediately return the item to our online store or a Wilsons Leather Outlet store by following the Return Instructions on the packing slip. Check "Damaged/Defective" when indicating the reason for your return and provide comments if necessary. You will receive e-mail notifications when we have processed your return and issued Credit.
To order a replacement item, you must place a new order. You may do this at any time. Unfortunately, we cannot automatically reorder a new item for you, so this action must be taken on your part. We apologize for any inconvenience this may cause.
